1. Acceptance of Terms
Welcome to ⌜ 𝑷𝒊𝒙𝒆𝒍𝑴𝒊𝒏𝒅 ⌟ Agency. By accessing and using our website, services, or AI-driven solutions, you accept and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
2. Service Description
⌜ 𝑷𝒊𝒙𝒆𝒍𝑴𝒊𝒏𝒅 ⌟ Agency provides comprehensive AI-driven solutions, custom development services, and intelligent automation systems including but not limited to:
- Information Security & Data Protection: Enterprise-grade security solutions with advanced encryption, continuous vulnerability scanning, and world-class protection standards
- Workflow Automation: Intelligent automation systems that streamline processes and eliminate manual tasks, saving 20+ hours per week
- Backend Development: Powerful and scalable backend systems with secure APIs, ensuring high performance and advanced security
- Smart Analytics & Insights: AI-powered analytics providing actionable insights and predictive intelligence for better decision-making
- Databases & Data Management: Secure, high-performance database systems engineered for speed, scalability, and intelligent data management
- Custom React Applications: Modern, responsive web applications built with cutting-edge technologies
3. User Responsibilities
By using our services, you agree to:
- Provide accurate, complete, and up-to-date information
- Use our services in compliance with all applicable laws and regulations
- Not interfere with, disrupt, or attempt unauthorized access to our services or systems
- Maintain the confidentiality of your account credentials and API keys
- Pay all fees associated with the services you use in a timely manner
- Not use our services for any unlawful, harmful, or fraudulent activities
- Respect intellectual property rights and confidentiality agreements
4. Project Delivery and Timelines
We commit to delivering high-quality solutions within agreed timelines. However:
- Project timelines are estimates and may be adjusted based on scope changes
- Client must provide timely feedback and required information
- Delays caused by client actions or external factors may extend delivery dates
- We provide ongoing support and updates after deployment
5. Intellectual Property
Upon full payment, clients receive ownership of custom-developed solutions. However:
- We retain ownership of our proprietary frameworks, tools, and methodologies
- Third-party libraries and services remain property of their respective owners
- We may showcase completed projects in our portfolio (with client permission)
- All code and documentation must not be resold or distributed as your own product
6. Payment Terms
Our payment terms are as follows:
- Project fees are agreed upon before work commences
- Payment schedule typically follows project milestones
- Late payments may result in service suspension
- Refunds are subject to our refund policy and project stage
7. Warranties and Guarantees
We warrant that:
- Our services will be performed with professional skill and care
- Solutions will be free from critical bugs at time of delivery
- We provide ongoing support for a specified period after deployment
- However, we cannot guarantee specific business outcomes or ROI
8. Limitation of Liability
To the maximum extent permitted by law:
- Our total liability shall not exceed the amount paid for the specific service
- We are not liable for indirect, incidental, or consequential damages
- We are not responsible for losses due to circumstances beyond our control
- Client is responsible for maintaining backups of their data
9. Confidentiality
We maintain strict confidentiality of all client information, business data, and project details. Both parties agree not to disclose confidential information without prior written consent, except as required by law.
10. Termination
Either party may terminate services under the following conditions:
- By mutual written agreement
- For material breach of these terms (with 30 days notice)
- Immediately for illegal activities or security threats
- Upon completion of project and support period
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of updated terms.
12. Contact Information
For questions about these Terms of Service, please contact us: